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Manage opportunity workflow configurations

Configure the opportunity workflows to fit your organization process. Each workflow is related to an opportunity type.

Overview

Plan availability:
Essential Deal plan users are allowed two opportunity types
Advanced Deal plan users are allowed unlimited opportunity types
Required user role:
Manager with Business Admin rights

To manage anything related to opportunity workflow configuration, go to the Administration page in Deal and open the Platform tab. Select the workflow you want to modify in the Opportunity type configuration section to open the settings: workflow name, description, asset type, stages, etc.

Important: Don't forget to click Save after you modify the workflow settings, at the bottom of the page. The Save button is deactivated if no change is made.

Edit workflow names and descriptions

The workflow name and description (aka opportunity type) are displayed in Deal when creating an opportunity or when moving the workflow to the third stage, when you're asked to choose the opportunity type (i.e. workflow type).

Workflow NG select opportunity type 1.png

You can rename the workflow at your convenience in the Administraiton page, in the Opportunity type name field, and the workflow description in the Description field.

Workflow administration opportunity type.png

Edit workflow asset types

You can select the asset types in the Asset types field.

Workflow administration asset type.png

A workflow template can be used for one asset type or several asset types at the same time.

By default, any opportunity with a Pharma asset, Technology Solution, or Consumer Health has the In-Licensing (defaultDealType) workflow enabled. The In-Licensing default workflow comes with 4 stages:

  • Confidential Evaluation, with three default tasks:

    • Review confidential package,

    • Organize confidential evaluation,

    • Draft non-binding offer.

  • Due Diligence, with four default tasks:

    • Assemble Due Diligence Team,

    • Share access to Virtual Data Room,

    • Organize Due Diligence,

    • Finalize Due Diligence Report.

  • Negotiation, with two default tasks:

    • Agree on negotiation requirements,

    • Draft Agreement.

  • Contracting, with only one default task:

    • Sign binding offer.

Manage workflow stages

Create stages

If a workflow requires additional stages, open the workflow settings and click Add stage.

Workflow administration add stage.png

Enter the Stage name (mandatory). You can also add information in the Stage instruction field, and default tasks that will appear when you reach this stage.

Workflow administration stage instructions and tasks.png

Edit stages and change their order

For each stage, you can edit their name, description and tasks.

Workflow administration edit stages.png

To change the order of the stages, drag and drop each stage using the grip on the left of the stage name.

Workflow configuration stage 4.png

Add stage instructions

To make sure you've met all the requirements to complete a stage, you can have some instructions displayed during the stage life or when exiting the stage:

  • By clicking View instructions under the workflow stage name.
    Workflow stage instructions 1.png
  • When moving an opportunity out of the stage to another stage of the workflow. Workflow stage instructions.png

Tick the Display pop-up to confirm stage instructions checkbox, and enter the instructions in the Stage instruction window. This will apply to all existing and new opportunities.

Workflow administration display stage instructions.png

Disable or delete stages

If a stage is irrelevant, you disable and/or delete it.

  • Any stage can be disabled at any moment, even if it’s used in existing opportunities. Tick the Disabled checkbox under the stage description.

  • On the contrary, a stage can’t be deleted for good if it’s used in existing opportunities. If that’s the case, you can’t click the Delete stage button and an explanation is displayed in a tooltip. To identify the opportunities currently using this stage, go to the opportunity hub and filter them by this stage. You will have to move them to a different stage or completely delete the opportunity to be able to delete the stage in the Administration page afterward.

Create or delete a workflow

Please send a request to your Inpart CSM to perform those actions.

It's possible to delete full workflow templates or specific stages within a workflow template if they're not already used in existing opportunities in both cases. 

If the structure of the workflows used by your company changes over time (e.g. change of stage/status names, deletion of a stage, etc...):

  • Existing opportunities aren't impacted: The workflows of all opportunities created before the changes will remain unchanged.
  • Newly created opportunities are impacted: Only the newly created opportunities will use the updated version of the workflow.
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