Message people who submitted proposals to your campaign

Overview

Efficiently screen submissions by allowing direct communication with campaign submitters to request further details or clarifications without delays and, consequently, improve decision-making.

Send messages to campaign submitters

Click your avatar in the top right-hand corner and select Manage Campaigns from the drop-down list.

Click the Submissions button for the campaign you're interested in.

And click View details to open the submission.

Finally, click Send message. 

From here, you can enter your message and click Confirm to send it.

The submitter will receive an in-app and email notification and can view the message in the message center in the platform.

View and manage messages

Click Messages to access all the messages you sent to campaign submitters, see their replies, and reply to their messages.

Filter messages

Click Filters to open the filtering panel. You can filter by folders (Inbox or Archived), campaigns, organisation, and dates. Click View to apply the filter.

Reply to messages

Select the message on the left side of the page, enter your reply, and click Send.

Archive messages

Select the message on the left side of the page, click the more option icon, and select Archive. Conversely, you can unarchive a message.

Report messages

Select the message on the left side of the page, click the more option icon, and select Report.

Select the reason for reporting the message, provide some details if needed, and click Submit report.

Best practices and tips

• Keep messages clear and concise to improve response times.
• Be specific when requesting additional details.
• Regularly check the message center to stay updated on replies.
• Ensure your email notifications are enabled to receive timely updates.